AT&T Merlin service call

AT&T Merlin Classic 410 service Wow, I replaced this Classic Merlin 410 in 1992 and the customer called me today to troubleshoot static on all phones. They certainly got their money out of this classic AT&T Merlin 410. It almost 20 years old and it has given them no problems. The older classic AT&T small […]

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Avaya service call on a Partner 18 button telephone.

St. Marks called me to report static on extension # 16. I knew this was not going to be a fun service call because I had been there before and found that they had 1 bad cable that was on a outside wall which I could not replace. Sure enough , they had static on […]

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Avaya Partner Plus Service call

We are going to replace / upgrade this customers Avaya Partner Plus to an Avaya Partner ACS 509 release 8 module.This will replace the static on most of their telephone extensions and allow for more custom programming options on their Avaya Partner VS Voice Module.

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I don’t mind helping the Qwest service guy. In fact sometimes if I mark and label were the new line is supposed to go I do not have to a make a 2nd trip back to install the line. If you need a great Avaya service tech.. Call me I will install your new fax […]

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Installing an Avaya IP 500 IP PBX

Rich from Specturm is giving me a help full hand on the installation of the Avaya IP 500 PBX. We are getting ready to cut over from an Avaya Partner to the Avaya 500 PBX system. Once we have installed this switch Rich will be going to Houston , Texas to install the 2nd Avaya […]

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Avaya Partner ACS and Comcast …Great team

It seems like I am always installing Comcast services with my Avaya Partner installations. I know Comcast has super rates along with super fast data pipes. To see if Comcast services are available in your area give me a call @ 303.650.5000 / or mail me at jack@denverphoneguy.com

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Low Voltage Cabling – Test and Label

              I label and test all of my data work. Here I am re-testing a data cable for continuity and for an open short. I found that the cable was unplugged at the far end of the time clock. Fix and repaired in under 50 minutes.

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